M3.3: Discussion: Communicating with Teams

Learning Goal: I’m working on a business discussion question and need an explanation and answer to help me learn.

Application Question:

Now, having learned about effective communication with the patient(s), teams, and administration, review the scenario presented and respond to each of the questions below.

  1. What do you think was the goal of the family in calling the meeting at the hospital?
  2. Was the healthcare leader effective in communicating with patients? Why or why not?
  3. Was the healthcare leader effective in communicating with the healthcare team? Why or why not?
  4. Was the healthcare leader effective in communicating with the administration? Why or why not?
  5. Which elements specifically would you use to communicate differently with the multiple players in this scenario, to adjust for the audience? Identify any theories or models which would support your communication strategy.
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